COVID-19 UpdateUpdated August 2022
We want to reassure our customers that we continue to operate as close to normal as possible whilst COVID-19 is still cicrculating.
In situations of surging cases, we limimt our visits to areas of concern for quotes and installations. We are continually reviewing the situation and will update this page when our approach changes in line with any restrictions or health information.
Note: Tim, Tanya and our installers are fully vaccinated.
As a local, family-owned business, we rely on our customers and our reputation and are committed to fulfilling all of our projects and servicing new enquiries, albeit with some slight adjustments to procedures.
We are still quoting for new projects, however, we will be doing as many as possible without initial site visits. So please provide addresses and photos as this will assist us in working out the best solution for your shade requirements without having to physically visit.
If a visit is required or for installation purposes we will:
• wash and sanitise our hands prior to and after each visit,
• avoid hand-shaking,
• avoid internal spaces and remain outdoors as much as we can,
• wear a mask as required by restrictions, and if requested by the customer, and
• maintain physical distance dring our visit.
PLEASE, if you have any cold or flu like symptoms, are in self-isolation or have been in contact with anyone who has COVID-19, let us know by phone and we can rearrange our visit.
Our suppliers are still operating, albeit with some delays occassionally on delivery times depending on impacts on logistics and supply chain, and we will keep each project informed of the status as we work through thesthe project.
If you have any questions or concerns please contact Tim directly in the office on 1300 668 187.
We appreciate your understanding and have been reassured by the support shown by many around us.
Tim & Tanya
Our Suppliers & Partners